Terms and conditions

 

PAYMENT
All prices are in Norwegian kroner (NOK). We accept the following payment methods: Visa, MasterCard and American Express. We use Stripe, a secure payment solution. You can also choose to pay with PayPal.

VAT/TAXES
On shipments to Norway all prices are inclusive Norwegian VAT (25%).

No VAT refunds when shipping outside of Norway. Please note that all international purchases are exempt from Norwegian taxes, but due to extra handling and shipping costs the final price on the products will be the same. Local customs costs are not covered by Studio Stalder A/S.

DELIVERY TERMS
We ship world wide. Shipments are sent within 2-5 business days via Bring/(a-priority). 

Unfortunately, delays can often be caused by customs checks in the recipient’s country, which can sometimes take up to 1 - 2 weeks.

Please provide us with correct delivery information. We will not be held responsible for incorrectly entered addresses. We are unable to redirect orders after items have been dispatched. 

In order to avoid damage during transportation, the 40x50 and 50x70cm art prints are carefully packed and shipped in a cardboard tube, while the 30x30 and 30x40cm art prints are shipped in a protective stiff envelope.

SHIPPING PRICES
Norway: NOK 69,-
Rest of the world: NOK 110,-

Free Worldwide shipping on orders above NOK 1000,-.
Use this discount code in checkout: FREESHIPPING

RETURNS AND REFUNDS
If you would like to cancel your purchase, you can return the goods within 14 days after receipt, to receive a full refund of your purchase (shipping costs not refundable). The only condition is that the goods come back undamaged and carefully repackaged in the original and protective packaging. Buyer pays for return shipping.

Returns should be sent to:
Studio Stalder A/S
Ekhaugenveien 190
1866 Båstad
Norway

FAULTY ITEMS
If you receive a faulty product, please contact us via email elise@stalder.no within 5 days after receipt.

PRIVACY POLICY
No customer information will under any circumstances be passed on til a third party.

COPYRIGHT
All rights reserved ©Studio Stalder A/S 2017. 
Copying is prohibited.

VAT number: 916653034